Customers who lose money in digital banking frauds will get stronger protection under the RBI's revised framework from January 2027. The new rules shift the burden of proof to banks, introduce compensation for small-value frauds and impose stricter complaint-resolution timelines.
Lost money to cyber fraud? RBI's new rules offer compensation of up to ₹25,000
livemint.com - 25 Jun 2026 17:57
Customers who lose money in digital banking frauds will get stronger protection under the RBI's revised framework from January 2027. The new rules shift the burden of proof to banks, introduce compensation for small-value frauds and impose stricter complaint-resolution timelines.
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